You can shop with confidence at IMC knowing that we ensure stellar customer service and complete satisfaction with every purchase, backed up by our iron clad money back guarantee. You will receive a full refund if for any reason you are not satisfied with your purchase. Refunds are issued 15 days after the claim process is finished. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence. Subject to TERMS & CONDITIONS.
Contact us within 30 days of receipt of your order.
Return the item within 45 days of receipt.
Guaranteed Delivery
We strive to process and deliver all orders as quickly and accurately as possible. However, sometimes delays can arise. If your order is not delivered within 21 days from the order processing date, please contact our support team for assistance.
We don’t accept cancellations
But please contact us if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
- CBD Products
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)